Leveraging AI for service and value creation

Recent developments in AI mean that communications service providers (CSPs) have the opportunity to use the technology for new product and service creation, potentially creating new revenue streams as well as optimizing their own networks and operations. But where do the opportunities lie and where do they fit into the value chain? Many will need to forge partnerships with vendors, hyperscalers and new and emerging AI specialists. But they also have the opportunity to leverage their prize assets including networks, data and their relationships with customers.

This report explores the opportunities for operators to exploit AI and the progress they have made to date. And it provides some recommendations for future strategies

Read the report to:

• find out about the products, services and AI-infused solutions that CSPs are launching, or planning to launch, across their consumer and enterprise lines of business
• understand how CSPs can use AI to add value to network connectivity
• explore the different partnership opportunities that are available to CSPs as they strive to innovate with new AI-enabled services
• learn where CSPS have unique capabilities that they can use to create sustainable value and differentiation
• assess which new revenue growth strategies are most relevant and achievable for your business.