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Communications service providers (CSPs) are starting to invest in business support systems delivered through software-as-a-service (SaaS), but they face some key challenges.
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How software-as-a-service is reshaping business support systems
The industry-wide adoption of cloud-native technology is leading communications service providers (CSPs) to invest in business support systems (BSS) delivered through a software-as-a-service (SaaS) model. But it is early days, and for many CSPs using SaaS-based BSS on a large scale remains a new concept.
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