Product lifecycle management is key to ending “spaghetti” IT architecture

Communications service providers (CSPs) often implement quick workarounds for their operational and business support system (OSS/BSS) challenges rather than long-term solutions. This leads to the familiar problem of complex, “spaghetti” architecture.

A key issue for telcos is managing their extensive product catalogs built up over many years. These often contain a large portion of inactive and/or uncompetitive products.

In this video, ETIYA’s Olgay Tas, VP of Product Development, explains how AI-enabled product lifecycle management (PLM) can help operators dramatically simplify their product portfolios and IT architecture.