Leveraging AI for Networks to Accelerate towards High Autonomy: Yu Leong Lim and Philip Song

03 Dec 2024

Enabling high-level autonomy to optimize configurations, enhance user experience, and boost marketing capabilities
Applying AI to transform the network O&M mode from "NOC/SOC-centric" to "agent-centric"
Improving the efficiency of network O&M through the collaboration of Agent and Copilot
Evolving service operation from passive response to proactive care and from potential customer identification to in-depth opportunity exploration

Philip Song

Chief Marketing Office

Huawei Technologies Co. Ltd

Yu Leong Lim

VP, Group Strategy, Engineering & Innovation

Singtel