Deutsche Telekom’s Group CIO on leading AI-paced transformation

As Deutsche Telekom's Group CIO, Kanwardeep (K.D.) Singh plays a pivotal role in ensuring the company delivers on its AI-first strategy.

In a video interview with TM Forum he explains how AI is accelerating the speed of transformation as the Group seeks to reinvent and simplify processes and ways of working, while enhancing customer experience.

He also explores how AI is shaping the company’s approach to technology partnerships and how its AI-first reference architecture and work on AI-native ODA are designed to reduce complexity.

In addition, he shares lessons learned from deploying agentic AI and details the importance of trust.