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MTN is using PACE to boost its agility, promote rapid innovation, enable it to become more customer-centric, and unlock new revenue streams.
Teresa Cottam
Sponsored by:
MTN transforms from telco to digital platform company
South African operator MTN is transforming from a leading telecoms group to a pan-African provider of connectivity solutions and digital platforms. To add value to its business it is diversifying its offering beyond connectivity and has implemented the PACE strategy – Platform, Agile, Connectivity, Experience – with the aim of delivering a market-leading customer experience across all its operating companies.
